HOW TO CHOOSE THE RIGHT SIZE FOR YOUR DOG COLLAR
IMPORTANT Pick the right size for your dog collar by following this guide.
DO NOT USE YOUR DOG’S PREVIOUS COLLAR SIZE – each company has their own way of taking their measurements. You want to measure your dog’s neck as shown below.
Use a soft tape and TAKE THE EXACT SIZE of your dog’s neck where the new collar will sit. WE INCLUDE EXTRA SPACE for the dog in case he or she loses or gains some weight!
For example a 20” collar is shown below. The middle hole representing the given length, allowing for 2 holes either side for more or less space.
In the event that a collar or belt you purchased does not fit we accept exchanges but there is a 35% RESTOCKING FEE & EXTRA SHIPPING
The item must not have been used and must be shipped back immediately. Our products are handmade specifically for you and your dog, it is your responsibility to take proper measurements or to choose the proper color of your item.
If you need assistance, send us an e-mail to: info@dogonleash.ca or call 514-887-2074 / 450-226-6661. You can also chat with us on Messenger. It will be our pleasure to help you!
